Introduction

On 11th December 2025, Sun Hospitals participated in Gunvatta Samarpan, a quality-focused event hosted by the Quality Council of India (QCI) in Bhubaneswar. The forum brought together healthcare leaders from Odisha to discuss patient safety, accreditation, and the future of healthcare delivery in the state.

Leadership at the Quality Forum
Dr. Dipak Mitra, Managing Director of Sun Hospitals, was invited by NABH to participate in a panel discussion. Drawing on his extensive experience with NABH, he emphasized that accreditation is not a one-time certification but a continuous framework for improving patient safety, clinical governance, and accountability.
Aligning Healthcare Quality with National Vision
A central theme at the event was the alignment of healthcare quality with the Viksit Bharat 2047 mission. Dr. Mitra stressed that quality should be embedded in hospital culture and not seen as an add-on. Accreditation supports minimizing medical errors and improving patient trust.
Cultural Transformation of Healthcare Quality
Dr. Mitra highlighted that achieving quality requires a cultural shift in healthcare. Patient satisfaction and safety depend on internalizing quality standards across all hospital staff.

NABH Reforms and Patient Safety
Recent NABH reforms focus on patient safety and accessibility, emphasizing the MITRA programme to guide smaller hospitals in adopting national standards. NABH now encourages continuous learning through graded penalties, promoting accountability while fostering improvement.
Continuous Monitoring and Accountability
NABH has shifted to a data-driven approach for quality assessments, moving away from frequent physical inspections. This aligns India’s accreditation practices with global standards of ongoing quality monitoring.
Sun Hospitals’ Commitment to Quality
Sun Hospitals, an NABH-accredited institution, prioritizes data-driven care, diagnostics-led treatment, and a robust infection control program. The hospital’s commitment to quality has resulted in improved patient safety and record low rates of hospital-acquired infections.
Leadership in Quality Healthcare
Senior management at Sun Hospitals remains actively involved in quality reviews, ensuring that quality healthcare is integrated across clinical and administrative decisions, not siloed within compliance teams.
Infrastructure and Standards in Odisha
While Odisha has made strides in expanding healthcare infrastructure, Gunvatta Samarpan highlighted that standards must accompany infrastructure to achieve excellence in healthcare outcomes. NABH’s evolving accreditation framework supports this shift by promoting continuous oversight and improvement.
A Shared Vision for Odisha’s Healthcare Future
The collective vision shared at the event was one of collaboration. With consistent commitment to quality, Odisha has the potential to become a model state for healthcare, where patients across the region receive the highest standards of care.
Sun Hospitals is committed to this transformation, actively supporting NABH’s reforms, strengthening internal quality systems, and contributing to Odisha’s healthcare future. Through a focus on patient safety and continuous quality improvement, Sun Hospitals aligns with India’s journey towards Viksit Bharat 2047.